Thank you for shopping at ThemeGalleria. We stand behind the quality of our digital products and want you to be completely satisfied with your purchase.
Due to the nature of digital products, which are intangible and immediately accessible upon purchase, we generally do not offer refunds or returns once a theme has been downloaded or accessed.
However, you may be eligible for a refund within 30 days of your purchase if any of the following conditions apply:
The theme has a critical technical flaw that prevents it from functioning as described, and our support team is unable to resolve the issue.
You have not downloaded or accessed the theme files after purchasing.
The product received differs significantly from what was advertised.
To request a refund, please contact our support team at support@themegalleria.com with the following details:
Your order number
A detailed explanation of the issue
We may request additional information to process your request.
If your refund is approved, it will be processed to your original method of payment within 5–10 business days.
Refunds will not be provided for:
Change of mind or accidental purchases.
Incompatibility with third-party plugins, themes, or customizations not mentioned in the theme requirements.
Lack of technical knowledge or experience using WordPress.
Products purchased during a sale or promotional period.
At ThemeGalleria, we are committed to helping you succeed. If you encounter any issues with your theme, please contact our support team before requesting a refund. In many cases, we can quickly resolve technical problems so you can continue building your website without interruption.
If you have any questions about our refund policy, please reach out to us at:
📧 Email: support@themegalleria.com
🌐 Website: https://themegalleria.com